Birkenstock Contact Details: A Comprehensive Guide

Birkenstock is a renowned global brand known for its high-quality footwear and orthotic comfort. With a rich history dating back to 1774, Birkenstock has established itself as a leader in the shoe industry. This article provides an in-depth look at how to contact Birkenstock, including various methods for reaching their customer service, corporate offices, and retail locations. Whether you have a question about a product, need support, or are interested in business inquiries, this guide will help you find the right contact details.

1. Customer Service

Birkenstock’s customer service is available to assist with a range of inquiries, from product questions to order issues. Here’s how you can reach them:

1.1. Phone Support
Birkenstock offers phone support for immediate assistance. The customer service number varies by region, so it’s important to use the appropriate contact number based on your location.

• United States: 1-800-877-1332
• United Kingdom: 0800 505 3086
• Germany: +49 800 444 2 444

1.2. Email Support
For less urgent matters or to have a written record of your communication, you can email Birkenstock’s customer support team. The general email address is:

• US and Canada: [email protected]
• Europe: [email protected]

1.3. Online Contact Form
Birkenstock provides an online contact form on their official website, which can be used to submit inquiries directly. This form allows you to specify the nature of your request and is often the fastest way to get a response.

Website Contact Form: Birkenstock Contact Form

2. Corporate Offices

For business-related inquiries, including partnership opportunities and corporate matters, you may need to contact Birkenstock’s corporate offices. Here are the main corporate addresses:

2.1. Head Office in Germany

• Address: Birkenstock GmbH & Co. KG, Birkenstockstraße 1, 53577 Niederzissen, Germany
• Phone: +49 2636 200

2.2. US Office

• Address: Birkenstock USA, 5th Floor, 6000 North Tryon Street, Charlotte, NC 28213, USA
• Phone: 1-800-877-1332

3. Retail Locations

If you prefer to contact Birkenstock through a physical store, they have numerous retail locations worldwide. You can find the nearest store using their store locator on the official website.

3.1. Store Locator
Visit the Birkenstock Store Locator to search for stores by city, state, or zip code. This tool provides details on store addresses, contact numbers, and operating hours.

4. Social Media

Birkenstock is active on social media platforms, where they engage with customers and provide updates on new products and promotions. You can reach out to them through their official social media channels:

4.1. Facebook

• Page: Birkenstock Official Facebook
• Message: You can send a direct message through their Facebook page.

4.2. Instagram

• Handle: @birkenstock
• Message: Direct messaging is available on Instagram.

4.3. Twitter

• Handle: @birkenstock
• Message: You can tweet or send a direct message.

5. FAQs and Self-Service

Many common questions and issues can be resolved through Birkenstock’s FAQ section on their website. This section provides information on topics such as:

5.1. Product Information
Details about sizing, materials, and care instructions.

5.2. Order Status
How to track orders and manage returns.

5.3. Warranty and Repairs
Information on product warranties and repair services.

FAQ Section: Birkenstock FAQs

6. Feedback and Suggestions

Birkenstock values customer feedback and uses it to improve their products and services. If you have suggestions or comments, you can send them via:

6.1. Online Feedback Form
The feedback form can be found on their website and allows you to share your thoughts directly with the company.

6.2. Customer Surveys
Occasionally, Birkenstock may conduct surveys to gather customer opinions. Participating in these surveys can provide valuable insights and help shape future product offerings.

7. International Contact

For customers outside the main regions listed, Birkenstock provides contact details for various international offices. These contacts can be found on the Birkenstock website under the "International" section.

7.1. Contact List
International contact details are available for regions such as Asia, Australia, and South America. Refer to the Birkenstock International Contact List for specific information.

8. Contact Tips

When reaching out to Birkenstock, consider the following tips to ensure a smooth and effective communication process:

8.1. Be Clear and Concise
Provide clear details about your issue or question to receive the most accurate response.

8.2. Include Relevant Information
Include order numbers, product details, and other relevant information to help customer service assist you more effectively.

8.3. Follow Up
If you don’t receive a response within a reasonable time, don’t hesitate to follow up to ensure your inquiry is addressed.

9. Conclusion

Birkenstock offers a variety of ways to get in touch, whether you need customer service, corporate information, or retail support. By using the contact details and methods provided in this guide, you can efficiently address any questions or concerns you may have.

Contact Birkenstock: Reach out through phone, email, online forms, or social media for prompt and helpful support.