Bradford Exchange Customer Service: 24/7 Contact Information and Support

In today’s fast-paced world, knowing how to get in touch with customer service quickly can make all the difference, especially when it comes to managing orders or resolving issues with a company like Bradford Exchange. With their wide range of collectible items, from limited-edition coins to bespoke jewelry, it's crucial to have reliable support available around the clock. Here’s a comprehensive guide to contacting Bradford Exchange customer service 24/7, along with additional tips to ensure your issues are resolved swiftly and efficiently.

The Bradford Exchange offers several methods for customers to get in touch with their support team, and the options available ensure that you can reach out in a way that suits your needs. Whether you prefer speaking directly with a representative, using online resources, or seeking assistance through email, Bradford Exchange has you covered.

1. Phone Support

For immediate assistance, Bradford Exchange provides a dedicated customer service phone line available 24/7. This is particularly useful if you need to resolve an urgent issue or prefer talking to a person rather than dealing with online forms or email exchanges.

Customer Service Phone Number:

• 24/7 Support: 1-800-323-5189

This number connects you to their support team who can assist with order status, product information, and other inquiries. Make sure to have your order number and any relevant details on hand to expedite the process.

2. Online Support

If you prefer not to make a phone call, Bradford Exchange offers several online resources that can be just as effective. Their website features a comprehensive FAQ section that addresses many common issues. Additionally, their online chat support is available for real-time assistance during business hours.

• Website: Bradford Exchange
• Online Chat: Available on their website from 8:00 AM to 11:00 PM ET

3. Email Support

For non-urgent matters or if you need to provide detailed information that is best communicated in writing, email support is a reliable option. Bradford Exchange provides an email address where you can send your queries.

• Email Support: [email protected]

Expect a response within 24 to 48 hours. When emailing, be sure to include your order number and a detailed description of your issue to facilitate a quicker resolution.

4. Social Media

Bradford Exchange is also active on social media platforms. If you have a general inquiry or need a quick response, reaching out via social media can sometimes be a good option. Their presence on platforms like Facebook and Twitter ensures that they can provide assistance or direct you to the right resources.

• Facebook: Bradford Exchange on Facebook
• Twitter: Bradford Exchange on Twitter

5. Mailing Address

For formal correspondence or if you need to send back products, you can use their mailing address. Ensure that you include all necessary documentation and information to avoid delays.

• Mailing Address: Bradford Exchange 9333 N. Milwaukee Ave. Niles, IL 60714 USA

Tips for Effective Communication with Customer Service:

1. Be Prepared: Have all relevant information ready before reaching out. This includes order numbers, product details, and any previous correspondence.

2. Be Clear and Concise: Whether you are writing an email or speaking to a representative, clearly state your issue and desired resolution.

3. Follow Up: If you don’t receive a timely response, don’t hesitate to follow up to ensure your issue is being addressed.

4. Keep Records: Document all interactions with customer service, including names of representatives, dates, and the details of your conversations.

By utilizing these various methods of contacting Bradford Exchange customer service, you can ensure that any issues or questions you have are handled promptly and effectively. Whether you choose to call, email, chat online, or use social media, their 24/7 support is designed to make your experience as smooth as possible.